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9 Questions You Must Ask Any Pest Control Company or Exterminator

Many homeowners don’t start thinking about pest control until they see signs of insects or rodents. This can be a stressful time, as pests can carry disease and damage your home and property. But if you’re searching for a pest control company in the Portland or Vancouver area, the last thing you should do is rush to hire the first company you find.

Instead, take the time to talk with a few different pest control services. Ask the right questions and get the information you need before making a decision to hire an exterminator. In the long run, choosing a pest control company who will do the job right and stand behind their work is worth the effort.

In today’s post, we’ll talk about the questions you must ask any exterminator or pest control company you’re thinking about hiring. Let’s get started!

How long have you been in business?

We’ve been serving the Portland and Vancouver metro areas for over 15 years. During that time, we’ve seen countless other pest control companies come and go. When you work with an established, local pest control company, you’ll benefit from:

  • Their exterminators’ local pest control knowledge and experience
  • Trust in the fact that they’ll be around in the future and that they’ll stand behind their work

Do you have any testimonials or online reviews I can check out?

If a pest control company can’t provide proof that they’re trustworthy and reputable, that is a major red flag. At EcoCare we can show you:

  • Our A+ rating from the Better Business Bureau
  • Superior Service Awards from Angie’s List that we’ve won for 10 straight years (ever since they began serving the Portland area)
  • Over 800 reviews on Angie’s List, as well as 5-star reviews on Yelp

Are your exterminators licensed, bonded, and insured?

If an exterminator or pest control company can’t answer this question with an emphatic YES! then you should run in the other direction!

We’re a licensed, bonded, and insured pest control company in both Oregon and Washington. When we visit your home for your free inspection, our technicians and exterminators are happy to provide copies of these certifications that you can keep for your records. Just ask!

How do you decide what treatments are needed?

Here’s where things start to get tricky. As a homeowner, you’re not a pest control expert or an exterminator. So how can you tell who is and who isn’t? Our recommendation is to ask questions like:

  • What kind of pests are in my home? Are they common in this area?
  • What stage of life are the insects in– egg, larva, pupae, adult?
  • How serious is the infestation?
  • How long have the pests been in my home?
  • How long will it take to eliminate the infestation?
  • Will the pests ever come back?
  • How frequently should an exterminator come to my house?

Take note of the answers you receive and do your research online. Trust your gut and your instincts. Anything that sounds too good to be true probably is. If you interview multiple pest control companies, are their answers generally the same? Do you feel like you can trust the person you’re speaking to?

Do you offer a written quote– and will you stand behind it?

Estimates are often just that– estimates. They change over time and unscrupulous companies may use low estimates to get new business. Then they find ways to tack on hidden charges. Fortunately, these kinds of pest control companies tend to have terrible online reviews (you did remember to check those, right?)

At EcoCare, we don’t offer estimates. When you contact us, we’ll inspect your home for free and then provide a firm price that we’ll stand behind.

How much training do your exterminators receive?

Every pest control technician is required by the state of Oregon to pass three exams to receive licensing for Laws & Safety, Structural Pests, and General Pests. Additionally, all licensed exterminators and technicians are required by the state to take 40 hours of continuing education over 5 years.

At EcoCare, we exceed that requirement by paying for each technician to receive 18 hours per year which is twice the amount required! Additionally, when starting at our company, each technician receives 4-6 weeks of field training with a senior technician. There is a lot more to learn than just picking up a spray can and applying the product! We also have a monthly company breakfast where our team reviews product updates, safe driving, customer service, and more.

Are your pest control treatments safe for people and pets?

Modern eco-friendly pest control treatments are designed to kill pests and be safe for people and most pets.

But make sure to ask– especially if you have exotic pets like birds or snakes. The biology and metabolism of non-mammal pets can be affected by pest control treatments.

Any trustworthy pest control company should be able to clearly explain why their treatments are safe. They’ll also be able to explain whether or not you’ll need to leave your home during treatment.

At EcoCare, for example, you’ll be able to stay in your home while our pest control technicians do their work.

Will you get rid of pests AND keep them from coming back?

In our opinion, this is a very important question that many pest control companies get wrong.

When it comes to pest and insect infestations, it’s not enough to simply get rid of the pests you see. Instead, our results-focused process focuses on both:

Eliminating all insect and pest infestations

AND

Taking preventive measures that keep pests from coming back

We believe preventive pest control is so important that we’ve developed Eco-Shield, a year-round pest control program. It includes:

  • 4 seasonal pest control treatments
  • Protection against nearly 40 common area pests
  • Free additional visits if you ever see any pests

The Eco-Shield program can save you hundreds or even thousands of dollars each year by preventing damaging pest infestations from entering your home.

What if I’m not happy with the results?

Every pest control company is different and has their own guarantee or warranty on their services. At EcoCare, our philosophy is that we stand behind our work and offer a 100% satisfaction guarantee.

Contact EcoCare Today

If you’re searching for a pest control company to help you protect your home and your family, we’d love to talk with you. Contact us today for a free home inspection from one of our trained pest control technicians.

We’ll be happy to answer any questions that you might have!

Photo Credits: Jill, Vladimer, Laura Blankenship

How To Create a Year-Round Home Pest Control Plan

Every home is vulnerable to pests like insects and rodents. Even newly constructed homes aren’t pest-proof. And of course, older homes tend to have more issues when it comes to keeping out unwanted critters.

Insects and rodents aren’t just creepy crawlies. Some can cause structural damage to your home, contribute to health problems and allergies, and damage food, clothing, and other valuable possessions.

Despite what many people think, home pest control isn’t a one-time project. Keeping pests away requires regular, preventive maintenance. Today, let’s look at how you can create a year-round home pest control plan. We’ll also talk about the common pests to be on the lookout for if you live in the Portland or Vancouver area.

Common Local Pests & The Problems They Cause

Norway Rats & Roof Rats

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The Norway Rat and the Roof Rat are the two most common rodents in the Portland and Vancouver area. Rats eat a lot and produce a lot of waste. Their droppings and urine can stain and damage furniture, clothes, and even wood floors. A more serious concern, however, is the fact that these rats can carry Typhus, Salmonella, and Jaundice, which can be passed along to humans.

Rats are sneaky and nocturnal, meaning you might not see them until it’s too late. Rats and mice can chew through wood, walls, any type of plastic and even concrete to make nests and find food.

The key to controlling and eliminating rat infestations is frequent inspections of the exterior of your home. Even the largest rats can squeeze through an opening about the size of a penny! And mice can fit through a hole as small as a dime. So it’s important to seal even the smallest holes near the roof, eaves, doors, and foundation– as well as areas around pipes and electrical wiring.

Small Black Ants

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These small black ants are the bane of many homeowners’ existence. They’re tiny and can get into a home through the smallest space. They’re voracious and will seek out the tiniest pieces of food or bits of sugar. And they’re tough to get rid of.

To fight ants, treat the inside of your home as a deterrent. Then create a perimeter around your house that the ants won’t want to cross.

Even then, regular treatments are needed to keep these little pests at bay. Today’s products break down within 90 days or less so regular reapplication every 3 months maintains that constant barrier against reentry and a recurring infestation.

Carpenter Ants

carpenter-ant

When carpenter ants live in the forest, they’re great for the environment. They chew up and break down old and fallen trees, allowing new trees to take their place. But when carpenter ants get into your home, they can cause serious structural damage.

Carpenter ants prefer moist wood, so waterproofing your home can be a good preventive measure. If there is an infestation, it must be eliminated to prevent further damage.

Spiders

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For the most part, the spiders in our area aren’t particularly poisonous and they can actually help keep other pests at bay! But some spider bites really hurt and can be serious if not treated properly.

The use of eco-friendly pest control products can eliminate spiders inside your home and can also create an effective perimeter barrier along the exterior of your home.

Your Year-Round Home Pest Control

Spring & Early Summer

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When making a year-round home pest control plan, one of the keys is to stop pests from entering your home in the first place. The best time to do this is in the spring or early summer when many rodents and insects are becoming active after colder weather.

During this time of year, you’ll want to:

  • Inspect the exterior of your home for signs of infestations and areas that need attention
  • Keep an eye out for signs of pest activity inside your home to catch infestations early
  • Have a licensed pest-control professional treat the foundation, roofline, and areas around doors and windows

Mid Summer

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In our area, the hottest summer months have high levels of insect and rodent activity. Pests are actively searching out and collecting food to get them through the winter. They’ll also be looking for places to nest or start a colony that are protected from the elements.

During this time of year, you’ll want to:

  • Continue treating the exterior of your home to prevent pests from entering your house
  • Inspect your yard, patio, play structures and other outdoor furniture for signs of insect life

Fall

fall-pest-control

As the weather cools during the end of summer and early fall months, some pests will become more active– especially young rodents. Wasps and ants can multiply quickly during the summer, leading to huge colonies that need attention during the fall.

Here’s what to do during autumn:

  • Keep a sharp eye out for insect and rodent life inside your home.
  • Continue treating the exterior of your home to reinforce the perimeter barrier you created earlier in the year
  • Watch for spiders and ants which will start to show up in larger numbers
  • When you take your sweaters and winter clothes out of storage, look for moth damage

Winter

winter-pest-control

During the coldest winter months, pests will be looking to take shelter inside of your home. Rats and mice will stay active all winter, while wasps and other bugs will stay dormant until the spring.

Because insects tend to be less active during the winter, it’s especially important to:

  • Thoroughly clean any outdoor furniture or yard toys before storing them in your attic or garage
  • Watch for signs of rodent activity, including urine and droppings
  • Treat the interior of your home to prevent against insect activity once the weather starts to warm up again

Your Home Can Be Pest Free. Worry Free. All Year Long.

Creating (and sticking to) a year-round home pest control plan might sound daunting, but it doesn’t have to be. A little work each season will go a long way towards keeping your home insect- and rodent-free.

At EcoCare Pest Solutions, we can help. Our Eco-Shield program is designed to include seasonal treatments and provide year-round home pest control against the most common pests in the area. We’ll come as often as needed to take care of any pests that might show up.

We only use eco-friendly pest control products that are safe for people and pets. You won’t even have to leave your home while we work! If you’re interested in learning more about how our year-round pest control program can protect your home and your family, contact us today.

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